Return & Exchange Policy

The customer can exchange the product or return it for cash back within 14 days of purchasing in conditions of; providing the purchase receipt; product(s) and its/their box(s) should be in the same condition they were when purchased. Noting that USED products will not be exchanged nor returned.

Incase a Refund request has been accepted, kindly note that the amount will be refunded to the customer's account within 4 to 5 working days if Order was paid by K-Net & from 5 to 7 working days if Order was paid by credit cards.

Request a return or exchange

Fill in the form below with your order details and our team will get back to you.